|
PROCEDURES FOR FILING A COMPLAINT
The Three Rivers Association of REALTORS® has two different types of complaints
which may be submitted. If you would like to file a Complaint with the Association,
you will need to fill out one or both enclosed forms, whichever is applicable
to the matter:
ETHICS COMPLAINT
If you decide to file an Ethics Complaint, you will need to determine which
Article(s) of the National Association of REALTORS® Code of Ethics have been
allegedly violated. They must be noted in a type written statement with the
reasons for the violation(s). This must be done for each Article that you choose.
Please attach the narrative summary to the Complaint Form. Your statement should
be type written and as concise as possible.
Include copies of any supporting documents, i.e., contracts, listing agreements,
correspondence, etc.
STEP 1 - Click here to view
the NAR Code of Ethics Manual NAR
Code of Ethics.
STEP 2 - Click here to view the general instructions
after you have reviewed the Code of Ethics Manual
STEP 3 - Download and complete the Ethics Complaint
Form (Form #E-1)
STEP 4 - Download and complete the Ethics Summarization
Form
Mail the above completed forms (original) and all supporting documentation
to:
The Three Rivers Association of REALTORS®
Attention: Managing Director Professional Standards
303 Springfield Avenue
Joliet, IL 60435
Once the forms have been received, your package will be sent to the Grievance
Committee for review. If the committee determines that a possible violation
of the Code of Ethics has occurred, they will forward the complaint on to the
Professional Standards Committee for a proper hearing, and you will be notified
accordingly. If you have any questions, please direct them to David McClintock,
CEO at (815) 744-4520 or David@trarealtors.net.
REQUEST FOR ARBITRATION
If you wish to file a Request for Arbitration, you must complete the Arbitration
Request Form. Attach a type written statement explaining the contractual dispute
and the amount of money you feel is owed. Include copies of any supporting
documents, i.e., contracts, listing agreements, correspondence, etc.
STEP 1 - Click here to view general instructions for an Arbitration Request
STEP 3 - Download and complete the Request and Agreement to Arbitrate Form. (A-1)
STEP 4 - Download and complete the Arbitration Summarization Form.
Mail the above completed forms (original) and all supporting documentation to:
Mail the above completed forms (original) and all supporting documentation
to:
The Three Rivers Association of REALTORS®
Attention: Managing Director Professional Standards
303 Springfield Avenue
Joliet, IL 60435
When the forms have been received they will be reviewed at the next regularly scheduled meeting of the Grievance Committee. If the committee feels that there is sufficient cause, they will request that the complaint be forwarded on to the Professional Standards Committee for a proper hearing. You will be notified accordingly. If you have any questions, please contact the Managing Director Professional Standards at (815) 744-4520 or email Jacki@trarealtors.net
|
